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Instrumentation metrics analytics


Instrumentation, Metrics, and Analytics (oh my!)

This subject was inspired by a conversation between Fred Wilson and Dave McClure. Simply put, many startups are flying blind and have no idea that a mountain may be directly in front of them.  We want to discuss minimum requirements and best practices for setting up analytics packages on Web 2.0 startups.
  • How do you deal with AJAX-heavy sites where there is no page load?
  • What is a conversion?  What is an active user?  What is an avid user?
  • How do you deal with widgets?
  • Are server logs alone enough?
  • How do you compare to competitors?  Panel-based services?  Free-services?
Coincidentally, this story is at the top of Techmeme right now.

[Comments?]

[Questions?]

[fred] Is Google analytics enough to know what's going on? What other analytics packages are used in our portfolio? How do they reconcile with the third party services like comScore, Compete, Quantast, Alexa, etc? What are the issues that make reconciling difficult if not impossible?

[albert] How do you share the metrics inside the company?  Who has access?

[marc hedlund] I can talk about Shaun Inman's "Mint" (not our competitor, but the stats package) and its benefits and limitations.

[andrew] i've heard great things about Mint (the stats package).  Sounds like a great idea.  

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    Author: Union Square Ventures   Version: 1.0   Last Edited By: Union Square Ventures   Modified: 18 Nov 2008